NRG Print Shop Terms and Conditions
LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. NRG PRINT SHOP RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. NRG PRINT SHOP RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not NRG Print Shop, are entirely responsible for all Content that you use form NRG Print Shop Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of NRG Print Shop or any third party. NRG Print Shop does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will NRG Print Shop be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not NRG Print Shop, are entirely responsible for all Content that you use form NRG Print Shop Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of NRG Print Shop or any third party. NRG Print Shop does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will NRG Print Shop be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that NRG Print Shop does not pre-screen Content, but that NRG Print Shop and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that NRG Print Shop may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of NRG Print Shop, its users and the public.
You acknowledge that NRG Print Shop does not pre-screen Content, but that NRG Print Shop and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that NRG Print Shop may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of NRG Print Shop, its users and the public.
LIMITATION OF LIABILITY
In no event shall NRG Print Shop or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not NRG Print Shop has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from NRG Print Shop or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall NRG Print Shop be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
In no event shall NRG Print Shop or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not NRG Print Shop has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from NRG Print Shop or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall NRG Print Shop be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
INDEMINITY
You agree that you shall indemnify and defend NRG Print Shop and all parties from whom NRG Print Shop has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
You agree that you shall indemnify and defend NRG Print Shop and all parties from whom NRG Print Shop has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. NRG Print Shop is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. NRG Print Shop is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
All artwork or designs and images must be provided in CMYK format. NRG Print Shop is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. NRG Print Shop is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
COLOR PROOFING & MATCHING
NRG Print Shop is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
NRG Print Shop will try it's best to match the gradient density of each color , NRG Print Shop is not liable for the final appearance of a color.
Application of UV Coating may effect or change the appearance of the printed colors. NRG Print Shop is not liable for the final color appearance of a UV product/s.
NRG Print Shop is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
NRG Print Shop will try it's best to match the gradient density of each color , NRG Print Shop is not liable for the final appearance of a color.
Application of UV Coating may effect or change the appearance of the printed colors. NRG Print Shop is not liable for the final color appearance of a UV product/s.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
NRG Print Shop is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY
Customer is fully responsible for final proof and layout approval prior to the printing process.
NRG Print Shop is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY
ORDER CANCELLATION
NRG Print Shop will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
NRG Print Shop will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify NRG Print Shop within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify NRG Print Shop within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
ORDER SHIPPING AND DELIVERY
NRG Print Shop will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall NRG Print Shop be liable for any consequential or damages resulting from any delay in shipment or delivery.
All NRG Print Shop customers agree not to hold NRG Print Shop liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond NRG Print Shop's direct control. NRG Print Shop shipment and delivery dates are calculated based upon estimates provided by our suppliers.
NRG Print Shop will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
NRG Print Shop will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall NRG Print Shop be liable for any consequential or damages resulting from any delay in shipment or delivery.
All NRG Print Shop customers agree not to hold NRG Print Shop liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond NRG Print Shop's direct control. NRG Print Shop shipment and delivery dates are calculated based upon estimates provided by our suppliers.
NRG Print Shop will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. NRG Print Shop is not responsible for 3rd party shipping errors, omissions or damaged shipments.
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. NRG Print Shop is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, NRG Print Shop will reship the package with corrected address and charge an additional shipping fee for the shipment.
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, NRG Print Shop will reship the package with corrected address and charge an additional shipping fee for the shipment.
We reserve the right to refuse service without disclosing a reason.